Privacy Policy - Commercial Waste Eltham

At Commercial Waste Eltham, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: Name, address, email address, phone number.
Business Information: Company name, industry type, business address.
Waste Management Details: Types of waste disposed, frequency of service, special handling requirements.
Payment Information: Billing details, payment history.

How We Use Your Information

Your information is utilized in the following ways:

Service Provision: To deliver and manage our commercial waste services effectively.
Customer Support: To respond to inquiries, provide assistance, and resolve issues.
Billing and Payments: To process transactions and manage your account.
Improvement of Services: To analyze data and enhance our service offerings.

Data Protection and Security

We implement robust security measures to protect your data:

Encryption: All sensitive information is encrypted both in transit and at rest.
Access Controls: Only authorized personnel have access to your data.
Regular Audits: We conduct periodic reviews to ensure our security practices are up to date.
Data Minimization: We only collect data that is necessary for our operations.

Sharing Your Information

We may share your information under the following circumstances:

Service Providers: Third-party vendors who assist us in delivering our services.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights and Choices

You have control over your personal information and can exercise the following rights:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain conditions.
Opt-Out: Opt out of receiving marketing communications from us.

To exercise these rights, please contact our privacy team using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Necessary for the operation of our website and services.
Performance Cookies: Help us understand how visitors interact with our site.
Functional Cookies: Enable enhanced functionality and personalization.

You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our privacy team.